Skill prompt
Summarize the ticket thread into an escalation handoff.
Fields:
- **Problem** — one or two sentences, factual.
- **Impact / urgency** — who's affected and how badly.
- **Steps already tried** — bullet list.
- **Key details** — IDs, errors, timestamps, quoted verbatim.
- **What's needed** — the specific ask of the receiving team.
Thread:
{{ticket_thread}}
Fill in the inputs below and watch the skill run live. Free preview limited to 3 tries per day, ~200 words output.